Probiotics Customer Service and Formulation Technician
Quick Apply Full-time 1 hour ago Full Job Description About Vivolac Cultures Corporation, Lyoferm Division:
For over 35 years, Lyoferm has been providing quality probiotic strains for customers worldwide.
We pride ourselves on working diligently with our customers to meet their needs and provide a superior platform for innovation.
Summary of Position:
As a Lyoferm Customer Service Technician, you will work on a team that is responsible for all aspects of order fulfillment.
In this position you will receive orders, formulate products for production, and communicate with customers to update them on order progress among other tasks, all to ensure timely delivery of customer's orders.
You will have the opportunity to cross-train in laboratory skills mentioned below and grow into a technical position, if desired.
Responsibilities:
Confirm and process customer's orders Formulate and create probiotic batch records for production Coordinate with multiple departments to ensure timely shipment and delivery of orders Respond to customer's inquiries and concerns quickly and appropriately Receive and traffic customer complaints to full resolution Accurately maintain inventory databases Assist in review of quality control results Aid in creation and revision of Certificates of Analysis and Specification Sheets Communicate effectively with supervisors and co-workers Maintain high attention to detail while multitasking Work in accordance with all company policies, SOPs, GMPs, and GLPs Exhibit willingness to cross-train in laboratory tasks (gram staining, dilution plating, strain isolation, etc.
) Job Requirements:
Bachelor's degree in Biology, Microbiology, Food Science, or a related field (preferred) Strong organizational skills with extreme attention to detail Ability to work M-F 8:
00am-4:
30pm Pass Drug Screen Clean Background Check Job Type:
Full-time Pay:
$17.
00 per hour
Benefits:
Dental insurance Health insurance Paid time off Retirement plan Vision insurance Schedule:
8 hour shift Monday to Friday Education:
High school or equivalent (Preferred) Work Location:
One location Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
For over 35 years, Lyoferm has been providing quality probiotic strains for customers worldwide.
We pride ourselves on working diligently with our customers to meet their needs and provide a superior platform for innovation.
Summary of Position:
As a Lyoferm Customer Service Technician, you will work on a team that is responsible for all aspects of order fulfillment.
In this position you will receive orders, formulate products for production, and communicate with customers to update them on order progress among other tasks, all to ensure timely delivery of customer's orders.
You will have the opportunity to cross-train in laboratory skills mentioned below and grow into a technical position, if desired.
Responsibilities:
Confirm and process customer's orders Formulate and create probiotic batch records for production Coordinate with multiple departments to ensure timely shipment and delivery of orders Respond to customer's inquiries and concerns quickly and appropriately Receive and traffic customer complaints to full resolution Accurately maintain inventory databases Assist in review of quality control results Aid in creation and revision of Certificates of Analysis and Specification Sheets Communicate effectively with supervisors and co-workers Maintain high attention to detail while multitasking Work in accordance with all company policies, SOPs, GMPs, and GLPs Exhibit willingness to cross-train in laboratory tasks (gram staining, dilution plating, strain isolation, etc.
) Job Requirements:
Bachelor's degree in Biology, Microbiology, Food Science, or a related field (preferred) Strong organizational skills with extreme attention to detail Ability to work M-F 8:
00am-4:
30pm Pass Drug Screen Clean Background Check Job Type:
Full-time Pay:
$17.
00 per hour
Benefits:
Dental insurance Health insurance Paid time off Retirement plan Vision insurance Schedule:
8 hour shift Monday to Friday Education:
High school or equivalent (Preferred) Work Location:
One location Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
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