Customer Service Representative
Greenfield, IN Greenfield, IN Full-time Full-time $35,000 - $50,000 a year $35,000 - $50,000 a year 1 day ago 1 day ago 1 day ago Job Description Were seeking insurance professionals who want to be financially rewarded for outstanding performance and serving the insurance and financial needs of all of our customers.
We pride ourselves in our community focus and the fact that we have been family owned since 1973, but we also consistently rank in the top 1 percent in the NATION year after year, thus fast paced growth is also very important to us, and why we are looking to expand our service team.
The three most important things you need to be to be successful on our team are:
Strong Work Ethic/Driven, BE COACHABLE, and be personally accountable (NO EXCUSES MENTALITY).
Salary Range:
$35000.
00 - $50000.
00 per year Benefits Health Insurance Paid Holidays Bonus Opportunities Compensation range is base salary plus commission opportunities Mon-Fri Work Schedule 401K Plan Team Building Activities Responsibilities Process customer policy change requests.
Handle all incoming claim calls from customers.
Complete Evidence of Insurance requests.
Document each customer contact in eAgent.
Immediately greet all customers, entering the office, in a friendly and helpful manner.
Treat each customer contact as a cross and up-sell opportunity including financial products.
Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
Requirements Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Possess an upbeat, positive and enthusiastic attitude.
Excellent Communication/interpersonal skills.
P&C license preferred but not mandatory.
Company Description Mercer Insurance is fun and fast paced work environment.
Our goal is to provide our customers with the highest level of customer service and also continue to aggressively grow our agency with new customers.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
We pride ourselves in our community focus and the fact that we have been family owned since 1973, but we also consistently rank in the top 1 percent in the NATION year after year, thus fast paced growth is also very important to us, and why we are looking to expand our service team.
The three most important things you need to be to be successful on our team are:
Strong Work Ethic/Driven, BE COACHABLE, and be personally accountable (NO EXCUSES MENTALITY).
Salary Range:
$35000.
00 - $50000.
00 per year Benefits Health Insurance Paid Holidays Bonus Opportunities Compensation range is base salary plus commission opportunities Mon-Fri Work Schedule 401K Plan Team Building Activities Responsibilities Process customer policy change requests.
Handle all incoming claim calls from customers.
Complete Evidence of Insurance requests.
Document each customer contact in eAgent.
Immediately greet all customers, entering the office, in a friendly and helpful manner.
Treat each customer contact as a cross and up-sell opportunity including financial products.
Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
Requirements Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Possess an upbeat, positive and enthusiastic attitude.
Excellent Communication/interpersonal skills.
P&C license preferred but not mandatory.
Company Description Mercer Insurance is fun and fast paced work environment.
Our goal is to provide our customers with the highest level of customer service and also continue to aggressively grow our agency with new customers.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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